<h1Support Gateway Add On</h1>
The support gateway is an add on product. It is designed to offer secure connectivity to a Windows Desktop in the customers network. This enables access to the tools that dealers use to configure settings and perform diagnostics.
In today's computing environment tools that offer tunneling into a customer's network without customer knowledge are insecure and may result in a breach situation that no one wants.
AVNOC provides up front connectivity for the dealers. Customer IT department control process. Resulting in an environment that is secure and protects the customers network.